Careers
Our Team
Southern Eye Associates is a growing practice, looking for hard-working and eager to learn individuals. We strive to develop a culture of rewarding work and relationships. You could be the next addition to our Southern Eye Associates family!
Please review our available positions below and consider if a career in eyecare is a fit for you. If you would like to apply, please complete an application or email resume to Practice Manager at lzahnd@southern-eye.com. We will contact you if you are considered for an open position. We are unable to return phone calls regarding status of applications submitted.
Front Desk Administrative Assistant Full-Time
Primarily responsible for front office processes. The successful candidate must be a person with a compassionately approachable demeanor, have excellent interpersonal skills, and experience working with the public.
Please send resume to: lzahnd@southern-eye.com
more about this position
Location:
Must be willing to travel to all locations: Greenville, Greer, Simpsonville
Hours:
Must be available between 7:00 AM-6:00 PM Monday-Friday. Opening and closing rotations may apply.
Education and Experience:
- High school diploma or equivalent required
- At least one year experience with customer service or patient care preferred
Essential Skills and Abilities:
- Represent the practice with compassion and professionalism
- Extend a warm welcome to all patients and visitors
- Follow up on details in a timely and complete manner
- Outstanding Telephone Skills – cheerful voice, articulate, knowledgeable, efficient
- Ability to effectively triage calls from patients to ensure appropriate scheduling
- Excellent customer service and communication skills both verbal and written
- Maintain a positive, upbeat attitude and ability to work as a team member and maintain positive working relationships
- Ability to manage multiple tasks simultaneously in a fast paced environment
- Well organized with attention to detail and good prioritization of tasks
- Treat patients with respect and patience, empathetic with patients’ needs and concerns
- Ability to resolve conflict, problem solve and make critical decisions
- Ability to maintain confidentiality of sensitive information in compliance with HIPAA, State and Federal regulations
- Proficient with computers and ability to type 60-65 wpm
- Ability to read, understand and follow oral and written instructions
Responsibilities:
- Welcome and acknowledge patients according to company standard
- Assist with check in and check out
- Log patient contact information, patient status and notes into computer
- Enter and locate insurance information, appointments, and financial info
- Schedule appointments
- Verify patient insurance benefits
- Process patients
- Answer telephones
- Process medical records
- Process patient payments and balance daily charges
- Manage and organize inventory of office supplies and forms
- Anticipate and address patient needs
- Stand, sit or walk for an extended period of time
- Ensure adherence to confidentiality and quality standards
- Establish bond with prospective and established patients
- Knowledgeably answer general questions about practice and offerings
- Perform other reasonable job duties as requested by Supervisor
Optical Assistant Full-Time
Primarily responsible for assisting patients with the selection and fitting of frames, lenses and lens treatments. The successful candidate must be a person with a compassionately approachable demeanor, have excellent interpersonal skills, and experience working with the public. Candidate must be able to assess the visual and economic needs of the patient or and provide a tailored solution.
Please send resume to: lzahnd@southern-eye.com
more about this position
Location:
Must be willing to travel to all locations: Greenville, Greer, Simpsonville
Hours:
Must be available between 7:00 AM-7:00 PM Monday-Friday. Opening and closing rotations may apply.
Education and Experience:
- High school diploma or equivalent required
- ABO Certification preferred but not required
*Southern Eye Associates is a teaching facility. Certification is not required for application or employment as an ophthalmic assistant. Must be self motivated with aptitude for learning many new skills in a timely manner. Job responsibilities listed below are based on trained individuals and not required for new hires.
Essential Skills and Abilities:
- Represent the practice with compassion and professionalism
- Extend a warm welcome to all patients and customers
- Excellent customer service and communication skills both verbal and written
- Maintain a positive, upbeat attitude and ability to work as a team member and maintain positive working relationships
- Ability to self-manage in a fast paced environment
- Attention to detail
- Treat patients with respect and patience, empathetic with patients’ needs and concerns
- Ability to resolve conflict, problem solve and make critical decisions
- Ability to maintain confidentiality of sensitive information in compliance with HIPAA, State and Federal regulations
- Ability to read, understand and follow oral and written instructions
- Proficiency in mathematics
- Accuracy and consistency with measurements and documentation
Responsibilities:
- Welcome and acknowledge patients according to company standard
- Communicate to patients what to expect throughout the course of visit
- Anticipate and address patient needs
- Stand, sit or walk for an extended period of time
- Ensure adherence to confidentiality and quality standards
- Establish bond with patients
- Knowledgeably answer general questions about practice and offerings
- Perform other reasonable job duties as requested by Supervisor
- Assisting patients and customers with the selection of frames, lenses and lens treatments
- Adjust patient frames for optimal fit
- Order lenses from the lab
- File insurance claims
- Perform final inspection of lab work prior to notifying patient that order is ready
- Return and track returns for inventory purposes
- Process invoices for payment
- Perform other reasonable job duties as requested by Supervisor
Billing Specialist Full-Time
Please send resume to: lzahnd@southern-eye.com
more about this position
Location:
Greenville office
Hours:
Must be available between 7:00 AM-6:00 PM Monday-Friday. Opening and closing rotations may apply.
Benefits:
We offer a full benefits package including medical, dental, and life insurance, paid time off and holidays, and 401(k) plan.
Education and Experience:
- High school diploma or equivalent required
- At least one year experience with customer service or patient care preferred
- Fluency in Spanish helpful but not required
Essential Skills and Abilities:
- Process insurance claims and payments
- Resolve denials and appeals with insurance companies
- Accounts receivable
- Backup to front desk
- Obtain authorizations and pre-certifications
- Review all statements for appropriate documentation and approval prior to payment
- Match invoices to payments
- Assist in month end closing
- Maintain records and documentation thoroughly and accurately, in accordance with company policy
- Assist with other projects as needed
Requirements:
- Must have strong work ethics
- Must be a self-starter
- Must be able to follow standard filing procedures
- Detail oriented, professional attitude, reliable
- Ability to type 60-65 wpm
- Possess strong organizational and time management skills
- Strong problem solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills
- Ability to communicate effectively verbally and in writing
- Ability to interact with employees, patients and companies in a professional manner
- Ability to speak and write English
- Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
Ophthalmic Technician Full-Time
Primarily responsible for patient workups and documentation. The successful candidate must be a person with a compassionately approachable demeanor, have excellent interpersonal skills, and experience working with the public. Candidate must document medical history, test results and information completely and accurately.
Please send resume to: lzahnd@southern-eye.com
more about this position
Location:
Must be willing to travel to all locations: Greenville, Greer, Simpsonville
Hours:
Must be available between 7:00 AM-7:00 PM Monday-Friday. Opening and closing rotations may apply.
Education and Experience:
- High school diploma or equivalent required
- Certification as COA, COT or COMT or willing to complete 1 year training program offered by Southern Eye Associates. (Unpaid time outside of business hours required for program work.)
*Southern Eye Associates is a teaching facility. Certification is not required for application or employment as an ophthalmic assistant. Must be self motivated with aptitude for learning many new skills in a timely manner. Job responsibilities listed below are based on trained individuals and not required for new hires.
Essential Skills and Abilities:
- Represent the practice with compassion and professionalism
- Extend a warm welcome to all patients and visitors
- Ability to effectively triage calls from patients to ensure appropriate scheduling
- Excellent customer service and communication skills both verbal and written
- Maintain a positive, upbeat attitude and ability to work as a team member and maintain positive working relationships
- Ability to self-manage in a fast paced environment
- Attention to detail and prioritization of patients before other work
- Treat patients with respect and patience, empathetic with patients’ needs and concerns
- Ability to resolve conflict, problem solve and make critical decisions
- Ability to maintain confidentiality of sensitive information in compliance with HIPAA, State and Federal regulations
- Proficient with computers and ability to type 60-65 wpm
- Ability to read, understand and follow oral and written instructions
Responsibilities:
- Welcome and acknowledge patients according to company standard
- Communicate to patients what to expect throughout the course of visit
- Explain each next step of the workup process
- Obtain and document a detailed medical history, social history and review of systems
- Identify reason for patient visit and document chief complaint
- Perform exam in compliance with patient insurance guidelines and workup protocols
- Perform visual acuity, pupillary function and motility testing
- Obtain intraocular pressure reading (Goldmann, iCare, Tonopen)
- Instill eye drops in a sanitary and safe way
- Use ophthalmic equipment to obtain automated refraction and lensometry
- Use ophthalmic equipment to obtain images and scan of eye anatomy and pathology
- Perform refractometry (phoropter and/or Epic)
- Maintain efficient workflow and acceptable patient workup times
- Identify bottlenecks in clinic and assist to reestablish good workflow
- Maintain sanitary and stocked exam room
- Anticipate and address patient needs
- Stand, sit or walk for an extended period of time
- Ensure adherence to confidentiality and quality standards
- Establish bond with patients
- Knowledgeably answer general questions about practice and offerings
- Perform other reasonable job duties as requested by Supervisor